Customer Care Champion / Online English Teacher

ND-Know Solutions

ND-Know Solutions is looking for the following:

Customer Care Champion
We are looking for applicants who:
– You get a genuine kick out of helping people.
– You have impeccable written English – we really care about grammar and hitting the right tone.
– You go the extra mile and want to make each and every interaction with our users count.
– You’re positive, calm and composed under pressure.
– You’re able to step back from your day-to-day tasks to see the bigger picture.
– You’re able to receive and give constructive feedback.
– Ideally you have experience of delivering customer care by email through Helpdesks (Wix Answers, Zendesk, Freshdesk etc.), as well as live chat.
– Ideally you have experience of working in a fast growth environment.
– With at least 2 years experience in the BPO Industry
– Willing to work from an office in Davao City

Online English Teacher
We are looking for applicants who:
– Bachelor degree or above is an advantage
– Teaching experience with children
– Out-going personality
– Good neutral or American accent
– Above average written and spoken English
– Willing to work from an office in Davao City

Interested applicants please apply by filling up the form below with your updated resume.

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